Terms of Service

1. Agreement to Terms

By accessing or using my services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing my services.

2. Services Description

I provide knowledge management, digital archiving, and technical documentation services, including but not limited to:

• Knowledge management system design and implementation
• Digital archiving and preservation
• Single-source publishing solutions
• Process automation and workflow optimization
• Technical writing and documentation
• Taxonomy and metadata standards development

3. Project Terms

All projects are subject to individual agreements that will specify:

• Project scope and deliverables
• Timeline and milestones
• Payment terms and schedule
• Revision policy
• Intellectual property rights

4. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely feedback and approvals
• Providing necessary content, documents, and materials
• Maintaining confidentiality of access credentials
• Complying with all applicable laws and regulations

5. Payment Terms

Payment terms will be specified in individual project agreements. Generally:

• A deposit may be required before work begins
• Milestone payments may be required for larger projects
• Final payment is due upon project completion
• Late payments may incur additional fees

6. Intellectual Property

Upon full payment, clients receive ownership of the final deliverables. I retain the right to use completed work in my portfolio and marketing materials unless otherwise agreed in writing.

7. Limitation of Liability

I shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use my services.

8. Termination

Either party may terminate a project agreement with written notice. Termination terms, including payment for work completed, will be specified in individual project agreements.

9. Changes to Terms

I reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of my services constitutes acceptance of modified terms.

10. Contact Information

For questions about these Terms of Service, please contact me through my contact form.